Quality Management

Scope of application

The scope covers the whole company eberhardt – die ingenieure GmbH.

Since the company is a service company and not a manufacturing company, point 8.3 of ISO “Development of new services and products” is excluded.

The field of activity of eberhardt – die ingenieure GmbH comprises the planning and construction supervision of engineering structures and traffic facilities as well as in road traffic engineering and hydraulic engineering, engineering surveying, planning of steel structures and mechanical engineering facilities, building inspection, production supervision in steel construction, safety and health protection coordination as well as supplement management.

Quality Policy

Quality is the basis of all activities at eberhardt – the engineers; every employee has a significant contribution to make to quality. The quality policy is the working basis of every employee of our company.

The complete satisfaction of our clients is our top priority. We want to achieve this through a high quality of our services, 100% adherence to delivery dates, professional competence and reliability as well as through a friendly and close cooperation with our clients.

Continuous quality improvement expects from every employee an unrestricted commitment to quality in their individual work as well as an active contribution to the continuous improvement of the quality of the projects and services developed under the company logo eberhardt – the engineers for our clients.

Quality through thought and action

In order to achieve the quality targets, the abilities of all employees for customer- and quality-oriented thinking and acting are constantly further developed and trained.

Quality through Leadership

Our managers are role models for our employees. They must formulate clear, achievable goals and support the employees in achieving these goals. Managers are responsible for achieving these goals.

Customer Orientation

Public sector clients

We make the defined goals of our clients our own and bundle our specialist know-how to provide our clients with interdisciplinary, state-of-the-art and innovative advice. Solving the most difficult tasks is a special challenge for us. Reliability is a matter of course for us.

In order to solve the complex requirements of the respective projects comprehensively and with foresight, it is routine for us to grasp the facts in detail. Only because our attention is focused on the details and their evaluation – without losing sight of the overall context – do we create suitable solutions for our clients.

Private clients

As with our public clients, we also work closely with our private clients to determine their wishes and requirements for their building project. Here, too, our entire focus is on the timely and competent provision of the requested service within the required budget.